Identification of tender requirements
“How to make sure you order what you what you need”
Identification of requirements includes the implied
MWM offers expertise in specification of requirements when purchasing services and IT systems. MWM helps you identify, formulate and document your requirements. It is important to include the obvious, the implied, in the documentation.
By working according to a defined methodology, we can minimize potential problems arising from insufficient identification of requirements. This is done through workshops, in-depth interviews or a combination of both. The shape and scope of the specification of requirements is thus adjusted to the service or system to be purchased.
Identification of requirements for change management within organisations. This may pertain to process or centralisation changes or to outsourcing of operations.
Identification of requirements when purchasing outsourcing of financial administration, payroll administration, IT management and debt collection services.
Identification of requirements when purchasing various systems; ERP, invoicing, CRM, advertising and editorial systems, to mention a few.
By including MWM in your identification of requirements, you achieve a comprehensive documentation reflecting your needs in a way which both you and your suppliers understand.
Test management is a way to secure that you receive what you have agreed with your supplier. MWM manages and documents the tests, which guarantees that the services work in practice. When managing complex transfers between systems it may be critically important to minimize production stops and enable a smooth production start.
Accurately managed tests ensure that any short-comings in what has been contracted are discovered at an early stage, when they are still possible to rectify.
Together with the customer we develop test strategies, test plans, test scenarios and test cases in order to guarantee that deliveries are up to standard. During the tests we administrate test records and error reports as well as set up error logs. We communicate continuously with the project management team about test results and delivery status.
MWM has extensive experience in managing user tests of several types of systems: invoicing systems, advertising systems, editorial systems, customer web interfaces, CRM systems and ERPs.
By letting MWM manage tests, you avoid jeopardizing your customer relationship due to a faulty system.